Five account controls

Razed Casino: your time and money, your limits

Play only from 18+, and every account holds the same limits and exclusion tools: deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion.

Set a deposit limit

License 78385-7340-R-247632, UK Gambling Commission

Checking the basics

Age, licence and where to get help

You will have the age rule, the licence and the UK support services in one place.

Minimum age18+

Regulator and licenceUK Gambling Commission, 78385-7340-R-247632

National exclusion registerGAMSTOP

National Gambling Helpline0808 8020 133

Limit and exclusion queries[email protected]

Controls that watch with you

When you want a stop you can trust

Razed Casino puts the same controls in every account, and you decide which ones to switch on.

A spending cap you choose

This caps how much you can pay in across a day, a week or a month. Switch it on before you play, not after a loss.

A ceiling on losses

This caps the net amount you are willing to lose over a set period. It is worth setting when you play across several games in one evening.

A measured amount of play

This logs you out once your chosen time is used up. Set it when a session has a tendency to run longer than you planned.

When you need quiet

This pauses your account for a set stretch so nothing can be staked. Choose it when you need distance without closing the door for good.

A firm line in the sand

This blocks all play for a fixed period and cannot be undone until it ends. Take it when you know a pause will not be enough.

Setting your own ceiling

Your ceiling, in place before play

That a limit takes ages to arrange, or that support has to approve it first.

The right account

Money or minutes

Pick whether you want to cap deposits, losses or session time. Each one covers a different part of play.

Amount, then window

Decide the figure or the minutes, then choose a daily, weekly or monthly window. Longer windows are harder to raise later.

Confirm it shows

Save the change and reopen the screen to see it listed. A limit that is not displayed is not active.

Age checks and family support

Prove your age before play. At registration, the age check is the first gate: only players aged 18 or over may hold an account. Before your first withdrawal, proof of identity and address confirms what you declared.

A safer shared device. On a shared laptop or a child's phone, filtering software can block gambling pages from loading. Switch it on before the device is handed over and keep the settings under your passcode.

A talk without blame. When money worries surface, a calm conversation without blame opens more doors than an argument. Relatives can call the National Gambling Helpline on 0808 8020 133, free, at any hour.

A day away, or months away

Can I just pause for a while? Sometimes a night off is all you need. Ask live chat or email to put a time-out on your account for a matter of hours or days, and play is blocked for that window.

Could I change my mind early? Longer than a pause, self-exclusion in your account shuts play down for the period you choose. A request through live chat, email or phone starts it, and it holds. It cannot be lifted early.

One decision, every operator. GAMSTOP is the national scheme for online gambling in Britain, run by The National Online Self Exclusion Scheme Limited. You register yourself online for a minimum of six months; it can take up to 24 hours to apply. gamstop.co.uk

Someone to talk to

Quiet help, kept between you and them

You will have two named services in hand, for yourself or a relative.

National Gambling Helpline (GamCare)

The National Gambling Helpline is run by GamCare and answers around the clock, free, with confidential advice and referrals to local support. It is there for players and for relatives too. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Gamblers Anonymous offers free peer-led meetings, no appointment needed, including mixed sessions for family and friends. Turning up is the whole of the arrangement. gamblersanonymous.org.uk

Once it felt light, now it sits heavy

Caught early, these signals are easier to act on, so a limit set in your account before play, or a pause, is the simplest first step. Waiting usually makes it harder, not easier.

Read down this list and notice which lines sound familiar.

Chasing the money you have already spent
Playing longer than you planned, again
Keeping your play quiet from people close to you
Checking results first thing in the morning
Spending money set aside for bills
Feeling flat or restless when you cannot play
Borrowing to keep going

The moment you hesitate

Can a break end sooner than you chose?

When a question about limits or exclusion will not wait, the answer is here.

Can I end my self-exclusion before the period is finished?+

No. An exclusion runs for the full period you picked and cannot be lifted early, even if you feel ready after a week. Treat the length as fixed when you choose it, and pick a pause instead if you only want a gap.

Why does the casino need my age before I can play?+

Gambling here is for adults of 18 and over, so everyone has to prove their age before any money is staked. The check protects younger people from a level of play that is not meant for them, and it happens once, quietly, on your own documents.

How do I shut my account for good instead of pausing it?+

Send the request to our support team at [email protected] and say that you want the account closed rather than frozen. They will confirm it in writing, and the closing is permanent, so a return later means asking them again from the start.

Are the limit controls in the mobile version as well?+

Yes. The account area carries the same five controls on a phone as on a desktop: deposit limits, loss limits, session time limits, cooling-off and self-exclusion. Open your profile from the menu and the controls sit in the same place, with the same effect.

Will excluding myself here also stop me at other casinos?+

No, only partly. An exclusion set in your account covers this site alone, so register with GAMSTOP if you want the block to reach licensed operators across the country. The register can take up to 24 hours to take effect.

Where can I get advice if a relative gambles too much?+

The National Gambling Helpline, run by GamCare, advises relatives as well as players, free, at any hour. Gamblers Anonymous also holds meetings that family and friends can attend together, without booking ahead.